Privacy Policy
ExploreMap ("ExploreMap," "we," "us," or "our") provides a travel mapping service at exploremap.co. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly, including:
- Account information, such as your email address, display name, password hash, language preference, home city, and home airport.
- Travel content you create, such as destinations, trips, visits, dates, notes, transportation legs, booking references, tags, imported files, and uploaded trip photos.
- Authentication information from connected login providers, such as Google or WeChat account identifiers, display names, email addresses, and profile images, when you choose to use those providers.
- Messages or requests you send to us.
We also automatically collect limited technical information, such as IP address, browser type, device information, request logs, session cookies, and similar data needed to operate, secure, and troubleshoot the service.
How We Use Information
We use information to:
- Provide, personalize, and maintain the ExploreMap service.
- Authenticate users and keep accounts secure.
- Save and display your destinations, trips, visits, photos, imports, and exports.
- Respond to support, security, or legal requests.
- Detect abuse, debug errors, and improve reliability.
- Comply with applicable laws and enforce our Terms of Service.
Cookies and Sessions
We use cookies and similar technologies for login sessions, security, and service operation. If you block cookies, parts of the service may not work, including sign-in and account features.
Third-Party Services
ExploreMap may interact with third-party services, including login providers such as Google and WeChat, map tile providers, geocoding services, hosting providers, database providers, and other infrastructure vendors. These services may process information under their own terms and privacy policies.
How We Share Information
We do not sell your personal information. We may share information with service providers that help us operate ExploreMap, when you direct us to share it, to comply with law, to protect rights and safety, or in connection with a merger, acquisition, financing, or transfer of assets.
Your Choices
You can choose what travel content to add, edit, import, export, or delete. You can also sign out, stop using connected login providers, and request access, correction, deletion, or export of your account information by contacting us.
Data Retention
We keep account and travel content for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. We may retain backups and security logs for a limited period.
For free Scout accounts, if there is no account activity for one year, we may lock the account. During the 90-day grace period after locking, you can sign in to reactivate the account or export your data. If the account is not reactivated before the grace period ends, we may delete the account and saved travel content, including destinations, trips, visits, notes, imports, share links, and uploaded photos. Limited operational records, backups, security logs, and records we must keep for legal or abuse-prevention reasons may be retained for a limited period.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet service can guarantee absolute security.
Children
ExploreMap is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
International Users
If you use ExploreMap from outside the United States, your information may be processed in the United States or other countries where our service providers operate.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above shows when it was last updated. Continued use of ExploreMap after an update means the revised policy applies.
Contact
For privacy questions or requests, contact us at support@exploremap.co.